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Matthew C.29's avatar
Matthew C.29
New member | Level 2
5 days ago

I lost my files after permanently deleting them from my desktop Dropbox folder

Device (Macbook Air) Question or Issue Hi, I have a huge problem, I accidentally deleted permanently (not just left in recycle bin) a folder which contained all my University notes and assignments...
File access
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 days ago

Hi Matthew C.29, thanks for messaging the Community.

Just for clarification, did you delete the files from the Dropbox folder first, or the Dropbox folder entirely, or uninstall the Dropbox desktop application?

In the screenshot you attached, there doesn't appear to be a Dropbox folder, hence my question.

Do you see any deleted files on the Dropbox site?

This will help me to assist further!

Matthew C.29's avatar
Matthew C.29
New member | Level 2
5 days ago

Hi Jay,

I had deleted the Application a couple of months ago, but yesterday I deleted the entire Dropbox Desktop folder.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 days ago

    Okay, this would mean that files wouldn't have been syncing for those months. 

    Have you tried checking the Dropbox site under the link I posted previously?

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