Forum Discussion

timpalin's avatar
timpalin
New member | Level 2
11 months ago

I need help restoring my files, and the active ticket isn't processing.

On Monday (2/3/25) I accidentally deleted a very large and crucial to my livelihood folder. I immediately reached out to Dropbox chat support and got a couple of different answers as to what I can do...
Delete
Dropbox Rewind
restore
timpalin's avatar
timpalin
New member | Level 2
11 months ago

Their tech support escalation team doesn't work weekends?!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

There is no support I'm aware of on weekends bar Enterprise Support - and certainly none I (or any other Super User) has access to I'm afraid. 

  • timpalin's avatar
    timpalin
    New member | Level 2
    11 months ago

    Thanks Mark.

    It's astounding how little support I'm getting from Dropbox themselves. 

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