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Gilly305's avatar
Gilly305
Helpful | Level 5
4 months ago
Solved

I need to delete a video and some photos sent to me that have taken me over my storage limit

A friend sent me a video via WhatsApp that I opened and watched, but it’s taken me over my storage limit, so I want to delete it, but am unable to.  I’ve tried using the website and app on iPad and i...
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  • Gilly305's avatar
    Gilly305
    4 months ago

    Thanks Megan.  I was unable to do it myself, but managed to get my friends to change things at their end, so I’m all good.  

Gilly305's avatar
Gilly305
Helpful | Level 5
4 months ago

Thanks Megan.  I was unable to do it myself, but managed to get my friends to change things at their end, so I’m all good.  

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Gilly305​ and welcome to the Dropbox Community! I’m really glad to hear you’ve got things under control again and thank you for coming back to update us. It’s always great to hear how things turn out, especially when it comes to managing storage ✨.

If you have any more questions or need tips on how to use Dropbox, feel free to join our Dropbox for Beginners group here in the Community. We share handy how-tos, tips and tricks, and it’s a great place for new users to chat and get comfortable with the platform 💪.

By the way, I'm Theresa, and you’ll see me popping up around the Community. Feel free to tag me in a thread if you'd like more info or have any questions 🤗.

Looking forward to seeing you around.

T 😺 (Dropbox Community Manager)

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