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Forum Discussion
I signed in to Dropbox from a new computer, but the last 3 years' worth of files are missing.
Hi there
So my computer completely died without any warning. I have a new computer and logged into Dropbox. But I have no files for the last 3 years. I have all my other stuff which goes back to 20...
So the events page is just showing that I added the Dropbox app and the forum and that I linked this new computer. I used the desktop app to add files (at least I think that's what I did - I just had it on my computer and I have been able to see everything, find everything, up until the computer totally died). So I haven't logged in online in forever.
- Megan
Dropbox Community Moderator
Hm, I see thanks for checking anyways polyesterem.
If you don't see any recent activity when visiting your events page, then here's what I think might have happened.
You mentioned that you were using the app to add content to your Dropbox account.
Either the app had stopped syncing to your account online, or you didn't have enough space for the content to be uploaded.
If the content was never uploaded to our servers, then there's not much that we can do about it.
I'd suggest that you check any other email addresses that you have, just to eliminate that you were not using a different account. But if you've tried that already, then it might be worth trying to see if you can restore the content from the old device you used.
