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polyesterem's avatar
polyesterem
New member | Level 2
7 months ago

I signed in to Dropbox from a new computer, but the last 3 years' worth of files are missing.

Hi there So my computer completely died without any warning. I have a new computer and logged into Dropbox. But I have no files for the last 3 years. I have all my other stuff which goes back to 20...
account access
File access
polyesterem's avatar
polyesterem
New member | Level 2
7 months ago

Ok well then I think the app must have stopped syncing. My old device has completely died, I don't think I can get anything off it. I have checked the only other email address I have and it's definitely not that one. Thanks anyway.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Sorry that I couldn't be the bearer of good news polyesterem.

If you need something else, give us a shout, and we'll be one post away. 

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