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Forum Discussion
Tro Kendoyan
10 months agoNew member | Level 1
I signed into my account after a long time, and suddenly all my files are gone. Can I restore them?
I uploaded photos to my dropbox in 2012 and thought they’d be safely stored here.To my surprise,i have logged in and noticed that all my photos have disappeared.It turns out that i should have logged...
ClaudeDenis
10 months agoNew member | Level 1
Check the deleted files and events pages, files might have traveled there. If the account was inactive too long, files could be gone for good.
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