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bleedeex's avatar
bleedeex
Explorer | Level 3
3 years ago
Solved

I THINK I DELETED MY FILE BY MISTAKE !!!! help

Hello  I need to recover my file  unfortunately I don’t remember when I deleted ! or is permenatly or not but really really need it back for my client please I am bagging!!! I can pay you anythi...
Delete
File access
restore
  • Hannah's avatar
    Hannah
    3 years ago

    Hey bleedeex, thanks for reaching out to our Community.

     

    I'm really sorry to hear about this. I'm afraid that if the file was deleted more than 30 days ago, we won't be able to restore it.

     

    We could send you an email if you want, so we can look into what happened to it and how long ago it was deleted, etc.

     

    Let me know if you'd like that.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Just to clarify, bleedeex, if the file has been deleted more than 30 days ago, we won't be able to restore it, like Mark mentioned.

 

But I sent you an email, so we can investigate and see what happened to it.

 

When you have a moment, please reply back to me.

bleedeex's avatar
bleedeex
Explorer | Level 3
3 years ago
its been more than 24 hours no respond from you ,
I gave you an access to my account.
I don't have time only tomorrow to talk to my client
I’m waiting please!..
 



 

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