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gkmach1ne's avatar
gkmach1ne
Explorer | Level 4
2 years ago

I want to wipe my Mac but keep files that were synced through Dropbox Backup. How to do this?

Hi I want to wipe my Mac over the coming week in order to sell it on. I have a lot of files in dropbox backup that are from this particular Mac which I don't want to lose. How do I keep these file...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey gkmach1ne, thanks for your post.

If you'd like to wipe your computer, but keep your Dropbox and backup files safe, you'll basically need to disconnect the computer from your Dropbox account.

Your backup files should currently be accessible from your backups page online and they should remain there, even if the computer is disconnected.

Now, to disconnect the computer, you'll need to either sign out of the Dropbox application or delete the computer from your connected devices at the bottom of the page here.

Once the computer is disconnected, you should be able to safely wipe the computer and all Dropbox and backup files should be accessible from your account online.

Let me know how it goes!

  • gkmach1ne's avatar
    gkmach1ne
    Explorer | Level 4
    2 years ago

    Hello Hannah

    Belated thanks for the response.

    I will give this a shot....I appreciate the help.

    I have two Macs so can check on the other if anything disappears.

    OK...here goes! 

    GK

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Sounds good, gkmach1ne!

      If you need anything else, just let me know. :)

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