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KleenKraft52's avatar
KleenKraft52
Explorer | Level 4
8 years ago
Solved

I'd like to Undo/Redo edits in Dropbox Paper. Is it possible?

Is there any way to undo/redo work in Dropbox paper? I am working online at PC, so that may not be an option, but I wonder if it's possible.  I am not talking about restoring an older version of a fi...
Delete
Dropbox Paper
  • Jane's avatar
    Jane
    8 years ago
    Ah, now that’s great question, let me send you a couple of pointers that could be of assistance & we’ll take it from there! 
     
    For starters, you could Undo recent changes using your keyboard shortcuts by pressing "Ctrl+z” (Note: You can access all your Keyboard shortcuts inside a Paper doc on the bottom-right corner on the Keyboard icon ⌚.)
     
    Following, if you’d like to revert back to an earlier version, you could check for the content you’d like to go back to on your doc history. To view your Paper doc history:
     
    • Click on the menu button, which appears as an ellipsis ("...") đŸ’Ź in the top right corner of the relevant doc > Click "Doc history".> In the "Doc changes" section, scroll to the point in time when you’d like to go back to & once you find what you’re looking for, you can click on the relevant button to Rollback to this version. 
    (Tip: If you know roughly when the edit you’re looking for was made, you can quickly navigate on the doc changes on the menu on the right.)
     

     

    That essentially means that if you accidentally delete part of your doc, you can always retrieve the latest saved version from there. Please bear in mind that once you restore an older version though, you can’t return to a more recent one.
     
    I hope that my answer is helpful to you & I’m here to discuss it in more detail if you have any follow-up questions, just let me know here. Happy 📝 editing & I’m wishing you a wonderful rest of your day ahead! 
Jason22's avatar
Jason22
New member | Level 2
7 years ago

Thank you, Jane.  I found out how to recover my Paper document, but now I can't access the comments that were left on photos.  They seem to be there, but as soon as I click on them to read the whole comment, they seem to condense and move upwards.  It won't allow me access to the comments. 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Great, it seems like we’re on the right path Jason22! Now, from what I gather from your description, it looks like you can access these comments & that’s merely a browser hiccup. 
 
For that reason it would be worth trying to access the restored Paper doc once through an incognito window/in private browsing window to see if you can see the comments there; would you mind giving it a go once? 
 
Please let me know if this additional step does the trick for you & we’ll take it from there! 
  • Jason22's avatar
    Jason22
    New member | Level 2
    7 years ago

    Thank you, Jane! I actually restarted my computer and gave it some time. and now I can access my comments.  Thank you for your help!  Take care! 

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Amazing news Jason22; pleased to see we got back on track 🚋 so quickly & I appreciate it that you pinged me back with the outcome.

      We’re always just a post away in case you have further Dropbox Paper-related questions or observations in the future, so don't hesitate to reach back out on the Community at any time. Cheers! đŸ€“

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