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Terry P.'s avatar
Terry P.
Collaborator | Level 10
2 months ago

I'm getting a message about my files being online-only when they're all available offline. Why?

Device Windows desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Plus Plus Question or Issue Why am I getting t...
Delete
desktop
windows
Terry P.'s avatar
Terry P.
Collaborator | Level 10
2 months ago

Did you read this in my opening post?

"ALL my hundreds of folders in C:\Users\Terry\Dropbox\ are configured to be OFFLINE."

I don't remember even if I did right-click that particular subfolder at the time. Nor sure why I should I have needed to? Obviously the lengthy context menu now looks like like all the others. The only relevant entry shows the option to make it online only.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I see, thanks for the clarification and the screenshot too Terry P. 

    Does this happen with all of your folders when trying to delete them or just a particular one? 

    As a test, can you make one online-only and then available offline again and try to see if you still get the same results? 

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