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dwtcd's avatar
dwtcd
Explorer | Level 4
12 months ago
Solved

New files sync as 'online-only' and not as 'available offline' on my Mac

I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order for the file to sync. Previously, I never had to do that and files would just automatically sync. Is there something I can do to activate auto-sync and to stop having to click the little cloud icon to make it happen for every file?

  • Hey dwtcd, thanks for posting to the Dropbox Community today!

     

    This is actually how new files sync to your computer by default, but you can change this setting in your Dropbox preferences.

     

    If you go to the preferences and then to the "sync" tab, you should see an option to change how new files sync to your computer by default.

     

    Let me know how it goes.

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey dwtcd, thanks for posting to the Dropbox Community today!

     

    This is actually how new files sync to your computer by default, but you can change this setting in your Dropbox preferences.

     

    If you go to the preferences and then to the "sync" tab, you should see an option to change how new files sync to your computer by default.

     

    Let me know how it goes.