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JackEhrhardt3's avatar
JackEhrhardt3
Explorer | Level 3
2 years ago

I'm missing files since February 2024, but I can't find them in the "Deleted files".

Hello,   I am missing a lot of my files between February 2024 and July 2024. It looks like I somehow got switched from my personal account to one of our business accounts. It looks like this took...
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JackEhrhardt3's avatar
JackEhrhardt3
Explorer | Level 3
2 years ago
It’s showing I have no activity from February 26th (when I accepted the invite) until now. Which is 100% not correct as this is Dropbox is the only place my work files are saved and I’ve worked out of it every day since February 26th.

When I go to my file explorer on my computer the date next to my files show 7/5/24 but when I go into the files my excels files and pdf’s are all from February. There’s a gap from February until now.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

So, if Events is empty then you were not using the account you are using now OR Dropbox was not running and syncing. 

 

That means EITHER you were using a different account and log on - even by accident or Dropbox was not running or if it was running had an error (over quota etc.)

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