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I'm missing some old folders but cannot see them anywhere to restore them
I am missing some older subfolders from a shared folder. None of us deleted it. I do not see it under activity nor do they pop up when I do a search. I am a basic subscriber; will DropBox help me wi...
Would Dropbox "remove" something if my storage was full?
Yes they would: https://help.dropbox.com/storage-space/over-quota
Is there a setting that got activated which may not be showing me older files before a certain period?
They also mark accounts as inactive and delete files of that account if not accessed in 12 months: https://help.dropbox.com/account-access/email-about-inactive-account
They would only delete data you own, however, not anybody elses. Which could explain why only some in the share has gone.
Mark
Super User II
Super User IIWhat is http://www.dropbox.com/events show?
Note that it will only show if it was deleted within the last 6 months. Longer than that and they wont appear on that page.
Note that it is not possible for them to be removed and not on that page unless the owner deleted them and then also permanently deleted them. Also, Dropbox cannot, without being told to do so, remove files.
I am a basic subscriber; will DropBox help me with this?
Support is only available via email to paid users. Everything else is via here.
