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MMD1
1 month agoNew member | Level 2
I'm missing some old folders but cannot see them anywhere to restore them
I am missing some older subfolders from a shared folder. None of us deleted it. I do not see it under activity nor do they pop up when I do a search. I am a basic subscriber; will DropBox help me wi...
- 1 month ago
MMD1 wrote:
Would Dropbox "remove" something if my storage was full?
Yes they would: https://help.dropbox.com/storage-space/over-quota
MMD1 wrote:
Is there a setting that got activated which may not be showing me older files before a certain period?
They also mark accounts as inactive and delete files of that account if not accessed in 12 months: https://help.dropbox.com/account-access/email-about-inactive-account
They would only delete data you own, however, not anybody elses. Which could explain why only some in the share has gone.
MMD1
1 month agoNew member | Level 2
The storage thing is the most likely scenario. I easily go 6 to 8 months without going into it but never 12 months. If they did remove it because of storage issues, is that lost to me completely?
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