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cachaito's avatar
cachaito
Collaborator | Level 8
4 months ago

Images can't be restored to a previous version, right after overwriting them.

Dropbox App Version (if using the app): N/A

Question or Issue
Good morning. I discovered a bug in Dropbox related to restoring image file version history. Today, I accidentally overwrote an image stored in Dropbox and tried to restore a previous version. I was very surprised to see the file version field was blank and the "Restore" button was disabled (Attachment 1). I overwrote the same file again, and to my surprise, the correct version history appeared! (Attachment 2)

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  • cachaito's avatar
    cachaito
    Collaborator | Level 8
    4 months ago

    Hi Nancy. I made a video where I:
    - use desktop computer to overwrite file
    - original file is old 2021

    As you will see in attached clip, all is good with this case. After entering file version history I see correct data. I will try to recreate the bug with empty file history version next.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey cachaito! 

    I just sent you an email, in order for us to have a closer look into this, and investigate further. 

    Feel free to reply back to me, and send me your findings there. Thanks!

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