Forum Discussion

Pahan737's avatar
Pahan737
New member | Level 1
2 years ago

Is it possible to recover files deleted more than a year ago?

Hello! Can you please tell me if it is possible to recover photos/files that were deleted from the Dropbox cloud more than a year ago? Previously, I created a folder in the cloud that contained val...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Pahan737 wrote:

Maybe there are other ways to recover early files (deleted 2-3 years ago)? 

No, it isnt possible at all I'm afraid. 

If you were a paid user at the time of deletion you could have up to a year of recover. However, if you were a free user its 30 days and this isn't changeable. It also isn't possible to pay to become and member now and get files back. Paid recovery windows start from day you upgrade and not retroactive. 

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