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Forum Discussion
bigpixel
3 years agoExplorer | Level 4
I've shared a folder, but now it doesn't appear on my account
I have tried to share a folder with a team member. The folder could not be shared both on the website or from the app in windows. When I tried to find the folder I get "folder does not exist" still...
- 3 years ago
If a shared folder isn't successfully shared, then it could return to being a private folder. In doing so, it would be re-added to your account, like what you're seeing there.
Jay
Dropbox Community Moderator
3 years agoIf a shared folder isn't successfully shared, then it could return to being a private folder. In doing so, it would be re-added to your account, like what you're seeing there.
bigpixel
3 years agoExplorer | Level 4
On an unsuccessful share, this info could be shared. This information could prevent stress and loss of time in a case like this.
Important is that this procedure looks like you lose your files. We have Dropbox because our files matter.
Communicating something like this is helpful!
"Hey! your files are ok .. an unsuccessful share might trigger such and such response, no worries, the folder will be re added and will be private .. so don't forget to re share!"
If that would have been communicated, it would have saved both me and Dropboxers time.
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