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bigpixel's avatar
bigpixel
Explorer | Level 4
3 years ago
Solved

I've shared a folder, but now it doesn't appear on my account

I have tried to share a folder with a team member. The folder could not be shared both on the website or from the app in windows. When I tried to find the folder I get "folder does not exist" still...
dropbox business
restore
  • Jay's avatar
    Jay
    3 years ago

    If a shared folder isn't successfully shared, then it could return to being a private folder. In doing so, it would be re-added to your account, like what you're seeing there.

ttwny's avatar
ttwny
Explorer | Level 3
3 years ago

Mark,

 

It is not showing in the share and when I went to find it on the "events" link, I did see the file name but there is absolutely nothing in the file.  That is just one of the documents that was in the folder that is missing.  My quick links on my PC is still looking for the folder.  One of these files (the one I found and tried to upload) is EXTREMELY vital to our marketing and P&L for our business.  Is there not a way to go back and find this thing before it was jacked up. ....Inwardly trying not to stress.

 

Also, I'm sorry I'm delayed but I work in the shop multiple days and only have small windows of desk time.  I'm super delayed in resolving this because by the time I get a response, another day has gone by. sigh

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