We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Local folder structure and online structure is out of sync
tl;dr - I moved a bunch of stuff and started a large upload yesterday. My local DB stopped syncing with the cloud (and seems to be in a connecting/failed sync loop). If I reinstall dropbox, will it ...
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorHey jordan T.9,
It's good to hear that the app seems to be updating now with recent activity, hopefully you'll see it progressing soon!
I'll be here ready and waiting should you run into any issues - Cheers!
For those playing along at home (or finding this in the future); Dropbox appears to be exclusively single threaded for Indexing and has, in 10 hours, indexed roughly 175,000 of the 500,000 files I uploaded. During this time, network activity (even with the 300GB pending upload) has been trivial (in the 5kB/s range. most of which is receive rather than send) so it seems that the processes are serialized. At this rate, 18 more hours before I can upload anything or see any of the the file structure mirrored throughout my devices.
Also, files which have been uploaded from other clients are not yet downloading on my machine, so it's convenient that I took the week off and don't need to collaborate with anyone over DropBox!
- Daphne
Thanks for updating us here jordan T.9!
I'm glad to hear that the indexing is currently progressing and you'll see the upload start after this process has finished.
If you're seeing a slight degradation in the performance of the desktop app, it's most likely just due to the number of files you have syncing in your Dropbox folder. While the soft limit is around 300,000 files, this highly depends on your OS specifications too so your device might be able to handle a larger number before you see this.
However, if you'd like to try and speed up the uploading process when that gets started, I can suggest checking that your bandwidth settings for the desktop app aren't limited.
I hope this helps - Cheers!
Even with the PC running 24/7, the online directory structure still has not synchronized 90 hours later. The network connections are not limited (not that it matters, DB is using a trivial amount of bandwidth). It continues to index and fail (tray icon turns gray, notifications area becomes empty), then restart.
I'm in the process of re-installing dropbox, but am not hopeful.
Edit: On re-install I got a message (email) that I had just deleted 215,000 files. This is not promising.
--
I've noticed that there is no tecnihcal information on the Dropbox site - or in any help files - about the 300k file limit. This is fairly critical information, especially given how easy it is to exceed this limit in a 2TB box - I have 950k files+folders in just 1.4TB of combined personal and consulting files. It must make Dropbox for Business awful to manage. I'm going to attempt some pruning in hopes of getting this process moving. and hope that I don't end up with data loss.
- Daphne
Hey jordan T.9,
Thanks for getting back to me here with your current process.
If you were to click the Dropbox icon, are you seeing any error messages within the sync status at all?
With issues in the desktop app performance where there are a large number of files syncing, we generally suggest using selective sync to alleviate some of the load on the application. As I mentioned though, the soft limit does depend highly on your current OS and specifications as some computer systems can handle more than others.
Finally, about the email that you received, if you just want to check on that event, I can suggest checking your Events page to see this event. However, as Dropbox sees moves as an addition to the new location and deletion from the original location, I believe that the email may have stemmed from syncing the moves you intially made.
Keep me posted on how it goes - Thanks!
