Forum Discussion

jordan T.9's avatar
jordan T.9
Helpful | Level 6
7 years ago

Local folder structure and online structure is out of sync

tl;dr - I moved a bunch of stuff and started a large upload yesterday. My local DB stopped syncing with the cloud (and seems to be in a connecting/failed sync loop).  If I reinstall dropbox, will it ...
Delete
desktop
sync
Web
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hey jordan T.9,

Thanks for updating me here and giving such a great amount of detail into your findings! I'm sure that this will be helpful to others who might have a similar issue you experienced.

What you mentioned about syncing a directory larger than 300,000 files is indeed helpful too as long as we keep in mind that this is a soft limit. Also, as you know, the post you created seperately for requesting a way for the desktop app to notify you when you reach this many files has been passed along to our dev team too.

Again, thanks for taking the time to provide all this info and I hope you have a great start to the week - Thanks!

Здравко's avatar
Здравко
Legendary | Level 20
7 years ago

Hi Daphne,

While passing information to dev team about this issue, may be it's good to be added the fact that Dropbox don't recognize file move from file copy and delete! This is very important and noted multiple times in the forum, but seems without enough attention from Dropbox side. File moving is generic operation and is very fast while in border on single (Dropbox) folder. Exception from above could be on very specific cases which most of the users will/had never see(n). The Dropbox application count every file move as copy-delete operation, which slow down the work significantly! Probably this is in the base of the current thread issue. If dev team introduce file move recognition and serving it independently, then issues like the current one will never happens again. Even more: network traffic (client and server sides) will decrease (no reupload of already uploaded files).

Hope this can improve the application quality. :wink:

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Hey Здравко,

    Thanks a lot for your detailed feedback here! I've made sure to pass this along to the team too, we always appreciate hearing your thoughts on what improvements you'd like to see. :grinning:

    Hope you have a great day - Thanks!

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