Forum Discussion

raihan ahmed1's avatar
raihan ahmed1
Explorer | Level 3
2 years ago

Lost data after being removed from a team I accidentally joined

Hi, Since 2019 I was using dropbox free version. Last month someone shared some data to me on dropbox and after downloading them I asked him withdraw the sharing but by mistake he suspended my accoun...
dropbox business
restore
raihan ahmed1's avatar
raihan ahmed1
Explorer | Level 3
2 years ago

Thank you Rich but my dropbox folder was not in sharing

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
raihan ahmed1 wrote:

Thank you Rich but my dropbox folder was not in sharing

Also, don't think of it like sharing. You were invited to join another person's Dropbox team account. By accepting, you merged your entire account into theirs. As Mark stated, at that point, they became the owner of your account. This isn't the same as simply sharing a folder.

  • raihan ahmed1's avatar
    raihan ahmed1
    Explorer | Level 3
    2 years ago

    I get you Rich. Is there any possibility of getting back to my previous data ? I really need a solution to this issue. Otherwise I'm suffering a lot

    • raihan ahmed1's avatar
      raihan ahmed1
      Explorer | Level 3
      2 years ago

      Is there anyone, who can support me on my above issue ?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey raihan ahmed1 - sorry to jump in here, but I just wanted to mention that at this point, you'll need to reach out to the team's admin to ask them to convert your account back to an individual one using these steps. 

         

        Let us know if you have any other questions. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!