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pfarr's avatar
pfarr
Explorer | Level 3
1 year ago

Main Mac folders moved to Dropbox and I can’t get them back

At some point in time my main Mac folders under my username - Desktop, Documents, Downloads, Pictures, Movies, etc. were moved to Dropbox with a link to them on my  Mac. I can’t seem to be able to ...
desktop
Dropbox Backup
Mac
Organize
pfarr's avatar
pfarr
Explorer | Level 3
1 year ago

Walter,

 

yes, I had Dropbox Backup turned on. On Dropbox, there is a folder named “Mac” with the following folders in it - Desktop, Documents, Downloads, Movies, Music. My Mac username folder as hosted on Dropbox instead of the Mac.

 

i turned off Dropbox Backup last night (sorry, hadn’t heard from anyone and thought this might be the cause) and now my username folder is back on the Mac, but the Desktop and Documents folders were empty and the remaining folders are still hosted in the Dropbox Mac folder. I was able to copy the contents of the Desktop and Documents folder on Dropbox back to the Mac folders. The remaining folders all have little arrows in the bottom left hand corner of them still linked to Dropbox.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey pfarr, when you say that the remaining folders have arrows on the bottom left, are we talking about the ones within your Dropbox folder? 

 

Would you be able to send me a few screenshots of this?

 

It sounds like everything is now back on track based on what you mentioned, I just want to make sure of that. 

  • pfarr's avatar
    pfarr
    Explorer | Level 3
    1 year ago

    Megan,

     

    Not quite done...

     

    As you can see from the screen shot....my "patfarr" user folder is on my Mac, but the Downloads, Music and Movies folders are still hosted on Dropbox. The little arrows in the lower left of the folder icon shows this. The Desktop and Documents folder are back under the "patfarr" user folder.

     

    How do I get the remaining folders on my Mac and not on Dropbox?

     

     

    • pfarr's avatar
      pfarr
      Explorer | Level 3
      1 year ago

      This is a better screen shot...

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hi pfarr. thanks for the details, could you contact the support team directly for them to assist further?

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