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bambooisbamboo's avatar
bambooisbamboo
Explorer | Level 3
3 years ago

Many folders are disappeared both side

It’s was working fine until 30th June. Today I open Dropbox my shared folders are gone. Can find the photos from them in the “photos”, but pdf and other version files are gone. The only folder left i...
restore
bambooisbamboo's avatar
bambooisbamboo
Explorer | Level 3
3 years ago
From the link you send me I have seen a laptop in a strange place logged in my Dropbox but when log in. It’s a mystery at the moment. Are you saying rewind (back to any date) function won’t let me have all the disappeared folder contents back? What’s the different rewind and get back from “deleted file”.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

The main between the two is that Rewind will revert a folder back to a specific date, recovering missing files and older edits of files, whereas the deleted files page just lets you recover deleted files and folders. 

 

However, Rewind uses the same information visible on the deleted files and events page to revert back to an older folder version. If there aren't any deleted files, then they can't be recovered. 

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