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Forum Discussion
Roger Hastings
12 months agoNew member | Level 1
Missing all files from desktop but I can see them on mobile
I have Dropbox on my desktop computer and mobile, same account. The stored files were the same. Today I went into the desktop version and can't find any of my files or folders, yet they're on my mobi...
- 12 months ago
Thank you, Walter for your time. It was a different account, which I didn't know about. Not sure where it came from but resolved.
Roger Hastings
12 months agoNew member | Level 1
Thank you, Walter for your time. It was a different account, which I didn't know about. Not sure where it came from but resolved.
- Walter12 months ago
Dropbox Community Moderator
Glad to hear you sorted it out in the end Roger Hastings
Let us know if anything else comes up!
- Theresa12 months ago
Community Manager
Hi Roger Hastings and welcome to the Dropbox Community. I am glad to see you got access to your files thanks to the help from our amazing Walter.
On a separate note, I’d love to hear how you’re using Dropbox 🤗. If you’re open to sharing, I’m all ears 👩💻.I’m always curious about different workflows, it’s a great way to exchange tips or even spark ideas that I can take back to our internal team.T 😺 (Dropbox Community Manager)
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