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klbc8042's avatar
klbc8042
Explorer | Level 3
8 years ago
Solved

missing files and folders when syncing FROM Dropbox TO Desktop on a MAC.

Hi, I am trying to sync files and folders from Dropbox onto my Desktop on a Mac. I have checked for invalid special characters already. I don't think I have selective sync turned ON. (I'm not sure) A...
Delete
desktop
restore
sync
  • Jay's avatar
    Jay
    8 years ago
    The article I posted states the exact steps you need to do. 
     
    I’ll copy them here with the last modified step:
     
    1. Click the Dropbox icon from the system tray or menu bar.
      • On Linux, you may first need to click "↑" (up arrow) to see the Dropbox icon.
    2. Click the gear icon, and then select Preferences… from the menu.
      • On Linux, you won’t see a gear icon. Just click Preferences.
    3. Click Sync.
    4. Click Selective Sync… (Linux and Windows) or click Change settings… (Mac).
    5. A window will appear with a list of all the main folders in your Dropbox folder:
      • The folders with a check next to them are synced to your computer.
    6. Tick/check all folders
    7. When you're done, select OK.
    Let me know how it goes.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
The article I posted states the exact steps you need to do. 
 
I’ll copy them here with the last modified step:
 
  1. Click the Dropbox icon from the system tray or menu bar.
    • On Linux, you may first need to click "↑" (up arrow) to see the Dropbox icon.
  2. Click the gear icon, and then select Preferences… from the menu.
    • On Linux, you won’t see a gear icon. Just click Preferences.
  3. Click Sync.
  4. Click Selective Sync… (Linux and Windows) or click Change settings… (Mac).
  5. A window will appear with a list of all the main folders in your Dropbox folder:
    • The folders with a check next to them are synced to your computer.
  6. Tick/check all folders
  7. When you're done, select OK.
Let me know how it goes.
klbc8042's avatar
klbc8042
Explorer | Level 3
8 years ago

Thank you! That seems to be the problem. Once I did the above, DropBox tells me I have way more files that are syncing. 

 

Thanks for you help. 

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