Forum Discussion

Ardy903's avatar
Ardy903
Explorer | Level 4
3 years ago

Missing files. Where are they?

I had a folder for backup files under .RPP and wav. Format- for Reaper software. Suddenly I open it tonight and I don’t see any of them; there’s just the ‘upload files here’ icon. I’d attach a pictur...
Delete
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Ardy903, sorry to jump in here. 

 

Megan linked you the events page in her previous reply, but you can find it here as well:

 

https://www.dropbox.com/events

 

If you check your "all files" page here, are you able to see any files? 

 

Are you only missing these specific .RPP and .wav files or other ones as well?

Ardy903's avatar
Ardy903
Explorer | Level 4
3 years ago

I think I understand what happened now, looking at events... thank you.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Not a problem, Ardy903!

     

    If you need anything else, please let us know.

     

    Have a great day!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!