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kathyjakielski's avatar
kathyjakielski
Explorer | Level 4
3 years ago
Solved

Missing Folder

I have a Dropbox Professional account. Last week I was reorganizing my folders and files, spending a lot of thoughtful time doing so. Two days ago, I realized that one folder is now completely missin...
  • Rich's avatar
    3 years ago

    kathyjakielski wrote:

    I looked on the deleted list and the folder does not show up on the deleted list, nor do any of its files.


    Since it wasn't listed in your Deleted Files, it sounds like it wasn't synced to your account. Is there any reference to the folder or its files on your Events page? If not, then the folder wasn't syncing to your account, so Dropbox wouldn't be able to recover it.

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