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Most of my files are missing from Dropbox. I can only see the more recent ones.
Recently I was looking for a file and discovered all my files have disappeared except a few created very recently. What can I do to find them and restore to my account. Thanks
Hi from me as well, @Nanavirginnia!
To have a clear image of what may be happening, can you please check your old iPad and let me know if you can see all of your missing files in your Dropbox mobile app there? We’ll look into this further after that.
As for your previous posts on the forum, you can try clicking on the three dots next to the post you wish to delete. Are you able to remove the ones you want that way?
Let me know.
Hi Mark. I USE DROPBOX EVERY DAY. I was looking for a file and noticed NONE OF MY PREVIOUS FILES FOR PAST 4 PLUS YEARS were THERE Only files there now are recent ones like in last week. BTW i just noticed all these comments because I’ve never accessed community before. But you seem to be more focused on my problem. I DID NOT DELETE MY FILES. Maybe I need another APP because these files are very important as are everyone’s And i cannot go through this again, AND AS ARE EVERYONE’S THERE IS NO WAY TO RECREATE THEM. After all that’s why we use apps like this one as I definitely depend on my files being there, right. Hopefully you can help me. (How do I get a ticket number since they never gave me one
I’m saving everything to ms word right now until this is resolved. BTW the email associated with my Dropbox ends in gmail.com
Hey i just looked at my account and this is WEIRD but now files are showing up FROM 6 YEARS AGO, so it says on each file. Does this make sense?
