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Forum Discussion
Solved
Most of my files are missing from Dropbox. I can only see the more recent ones.
Recently I was looking for a file and discovered all my files have disappeared except a few created very recently. What can I do to find them and restore to my account. Thanks
Hi from me as well, @Nanavirginnia!
To have a clear image of what may be happening, can you please check your old iPad and let me know if you can see all of your missing files in your Dropbox mobile app there? We’ll look into this further after that.
As for your previous posts on the forum, you can try clicking on the three dots next to the post you wish to delete. Are you able to remove the ones you want that way?
Let me know.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, @Nanavirginnia!
To have a clear image of what may be happening, can you please check your old iPad and let me know if you can see all of your missing files in your Dropbox mobile app there? We’ll look into this further after that.
As for your previous posts on the forum, you can try clicking on the three dots next to the post you wish to delete. Are you able to remove the ones you want that way?
Let me know.
Please mark my post as solved. Everything finally shows up on all devices. Thanks to all who helped me
- Hannah
Thanks for the update, Nanavirginnia !
I'm glad to hear that.
If you come across any other issues, let us know.
Have a great weekend!
- Theresa
Community Manager
Hi Nanavirginnia and welcome back to the Dropbox Community. I am glad to see you got everything sorted and you located your files.
Thanks for returning to let us know you've got it sorted 😉, it's people like you who keep our Community so vibrant.I’m Theresa, by the way, and you’ll likely spot me around the Community 👩💻. I genuinely love connecting with our members and discovering how they use Dropbox in their everyday lives 💙.
If you’re up for it, I’d love to hear how you make the most of Dropbox 💡. Who knows, you might just inspire some cool tips we can share with others or even spark ideas for our internal team 🤗.
T 😺 (Dropbox Community Manager)
