Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Mickey T.'s avatar
Mickey T.
New member | Level 2
2 years ago

Moving a parent folder out of a parent folder

Somehow a parent folder was moved to another parent folder.  How do I get it out of there back to its own parent status? 

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Mickey T., I hope you're doing well!
     

    Have you tried moving the folder back to where it initially was? You can see more on how to do this here

     

    If you faced any difficulties while doing so, let me know and I'll be happy to help.

     

    Thanks a bunch! 

  • Mickey T.'s avatar
    Mickey T.
    New member | Level 2
    2 years ago

    Yes I did and it worked.  Thank you!  I was trying to move it from the web access Dropbox, and once I moved it from my file explorer, it worked.  I am the owner of both folders so I'm assuming that's why.  I have no idea how it was moved inside of the other parent folder.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Mickey T. wrote:

    I have no idea how it was moved inside of the other parent folder.


    If you were accessing the folders on your local drive, it's pretty easy to move one folder into another without realizing it. I see it on the network drives in the office all the time. A user will be moving their cursor to a folder with the intent to open it. They click to fast while the cursor is still moving and instead of it registering as a double-click, the OS sees it as a drag and drop and moves the folder.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!