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dropitlikeitshot1's avatar
dropitlikeitshot1
Helpful | Level 7
1 year ago

Moving files on my desktop to the trash deletes them immediately instead.

I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. ...
Delete
desktop
Dropbox Backup
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi dropitlikeitshot1, thanks for bringing this to our attention.

Does this occur for any other file in another folder used for Dropbox Backup when you attempt to delete it?

This will help me to assist further!

  • dropitlikeitshot1's avatar
    dropitlikeitshot1
    Helpful | Level 7
    1 year ago

    Hi Jay! All other folders are behaving normally. If I drag a file to the trash, it appears in the trash. It's only when I drag a file from the desktop to the trash that it is deleted immediately.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey dropitlikeitshot1 - thanks for clarifying that for us.

      Can you also let us know the version of the Dropbox desktop app as shown in your menu bar?

      Also, are you able to move the files normally via the backups page instead? 

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