Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

dropitlikeitshot1's avatar
dropitlikeitshot1
Helpful | Level 7
11 months ago

Moving files on my desktop to the trash deletes them immediately instead.

I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. ...
Delete
desktop
Dropbox Backup
dropitlikeitshot1's avatar
dropitlikeitshot1
Helpful | Level 7
11 months ago

Interestingly enough....... when I quit the Dropbox app, it works normally. Files deleted from the desktop up end up in the trash. 

When I relaunch the Dropbox app, the issue is gone! Files deleted from the desktop up end up in the trash.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Glad to hear that, dropitlikeitshot1!

If the issue comes back, don't hesitate to let us know. :)

  • dropitlikeitshot1's avatar
    dropitlikeitshot1
    Helpful | Level 7
    8 months ago

    Unfortunately, the issue has come back!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Sorry to hear that, dropitlikeitshot1!

      I'm assuming closing the Dropbox app and then re-launching it, doesn't do the trick this time, right?

      Can you also let us know which version of the Dropbox app you're using now?

      • dropitlikeitshot1's avatar
        dropitlikeitshot1
        Helpful | Level 7
        8 months ago

        First thing I tried, but that didn't do the trick this time :(

        222.4.5042

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions