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Forum Discussion

nitinsirsat's avatar
nitinsirsat
Explorer | Level 3
2 years ago

My account was deleted, even though it hasn't been inactive for more than a year.

My account was deleted due to the inactivity of my account [personal information removed per the Community's Guidelines] but the last time i was log in was on May 19, 2023, at 3:51 pm (IST). Now I am...
account access
restore
nitinsirsat's avatar
nitinsirsat
Explorer | Level 3
2 years ago

But as per the rule, i login with in 365 days ago. I have a screenshot of my activity. Before 1 year is complete how can my account be deleted?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey nitinsirsat, would you mind clarifying when was the last time you accessed your account and when did you try to log-in again this time around? 

  • nitinsirsat's avatar
    nitinsirsat
    Explorer | Level 3
    2 years ago

    Hello,

    Please check the screenshot of my last login i was log in on 19th May 2023. Hope you will understand.

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey nitinsirsat, thanks for the info! 

       

      Did you -at any point- receive an email informing you about the status of your account? Feel free to check your spam/junk folder too. 

      • nitinsirsat's avatar
        nitinsirsat
        Explorer | Level 3
        2 years ago

        Thank for your response.

        I am checked all folders no any email received.

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