Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

aviran5439's avatar
aviran5439
New member | Level 1
3 months ago

My Excel file seems to be damaged. Do you have a backup of the file a few days ago?

My excel file damaged? Do you have a backup of the file few days ago?
Preview
restore
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey aviran5439, welcome to our Community!

You can use these steps, in order to check the file's version history. Let me know what you find there. 

Also, when you say that the file is damaged, can you share some more info with me? Which platform do you use when you try to preview it, and do you get any specific errors? 

Keep me posted, and we'll take it from there! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!