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robby2025it's avatar
robby2025it
New member | Level 2
7 months ago

My files have been encrypted with ransomware, can you help me?

Hi,     i have a problem ..big problem my file is encripted with ramsonware." tgpo" can you help me?   regards rb
File access
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi robby2025it, thanks for bringing this to our attention.

When were you affected by this ransomware according to the events page on your account?

Are you able to rollback to previous versions of your files individually?

This will help me to assist further!

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