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Douglas F.9's avatar
Douglas F.9
New member | Level 1
10 years ago
Solved

My laptop was stolen - what can I do?

My laptop was stolen and there's  information on it stored locally in Dropbox.  I read with interest that you can do a Remote wipe i.e  Clear files from lost or stolen devices to keep company files in the right hands.  I didn't have the Business Dropbox version on the laptop at the time, I have signed up now for Business Dropbox but I'm wondering if I can still do a remote wipe

I have already unlinked the device but didn't see any option to do a remote wipe, does this mean I cant do a remote wipe.

If anyone can respond to me as soon as possible or has any suggestions I'd really be most grateful.

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  • Mark's avatar
    Mark
    10 years ago

    I have already unlinked the device but didn't see any option to do a remote wipe, does this mean I cant do a remote wipe.

    Yes, As soon as you unlink it there is now way of removing data off the device - remote wipe is only available to Pro and Business users and so only those users see it when they unlink. 

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  • 220's avatar
    220
    New member | Level 2
    7 years ago

    if you unlink a computer from your account, you are signed out on that computer

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MD misbah, welcome to our Community! 

     

    Would you be able to kindly share some additional info with us? 

     

    Do you face the same issue as the OP mentioned above? Have you tried any troubleshooting steps on your end? 

     

    Let me know, and we'll take it from there!

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