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kiranbatta's avatar
kiranbatta
Explorer | Level 3
3 years ago

My latest version of file is lost

Hi,   A file that worked on over the last few days reverted back to a week-old version. Is there a way to get it back? I can't find it on version history. Any help is greatly appreciated.    ...
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kiranbatta's avatar
kiranbatta
Explorer | Level 3
3 years ago

Hi

 

many thanks!

 

 Is it possible that the file is accidentally saved under a different name?....No I checked it thoroughly.

 

 

If you access your events page here, do you see any additions on said file while you were working on it?  No, it doesn't say I have worked on it on 12/06 when in fact I spent a lot of time working.

 

It's a Microsoft Word file and I wasn't editing it online.

 

 

Many thanks,

 

Kiran

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi again, Kiran!

 

Can you let me know what’s the syncing status and app version of your desktop app?

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