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Forum Discussion

Gareth R.1's avatar
Gareth R.1
Explorer | Level 4
3 years ago

Naming conventions not working on camera uploads folder.

Hello i am attempting to use multi file organize for my camera uploads folder. It is a large folder containing about 20,000 individual files. It is not synced to my local devices to save space. Or ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Gareth R.1, jumping in here as well.

 

Are you seeing this behavior only with the camera uploads folder?

 

How about with other folders in your account?

Gareth R.1's avatar
Gareth R.1
Explorer | Level 4
3 years ago

Hi Hannah

I tried it on one other folder and it was successful using date uploaded, but all the files were the same month uploaded. It failed when trying date created. I am always using date uploaded as the method when attempting to organize the Camera Uploads folder.

 Thanks 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Gareth R.1, I hope it’s OK if I jump in, too. 

     

    The folder that you mention you tested this with, does it contain a large amount of files as well (about 20k), or a small number instead? 

     

    I’m wondering if the issue could be that your “Camera Uploads” folder contains a lot of files and the browser times out before the process is complete.

    • Gareth R.1's avatar
      Gareth R.1
      Explorer | Level 4
      3 years ago
      Hi Nancy
      No the one I tested it with had just a few hundred. Is there a limit ?
      As far as timing out, I see the message  “creating folders “ and then “moving files” before it fails…. But there are no changes, no folders were created, no files were moved. So it does not appear that it was partly completed and then stopped part way through.
      Thanks
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for the additional information there Gareth R.1

         

        May we reach out via email to investigate a bit further internally at this point? 

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