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Forum Discussion

t4ngml's avatar
t4ngml
Helpful | Level 7
4 years ago

New named Dropbox structure

I am a user of DropBox Business, on Windows 10. Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken. A quick look learned me that the structure had changed...
desktop
dropbox business
Organize
ggladsjo's avatar
ggladsjo
New member | Level 2
4 years ago

Hello Dropbox for Business users, 

 

Did the August 5th automated system update move or change the organization of your file folders? I'm now seeing folders in the main company folder that were previously subfolders, and some main folders which have become subfolders under my user folder. Trying to figure out if this is a permanent change, or just temporary while files are being updated/synced. We are an A/E firm using AutoCAD extensively, and I'm concerned the update may have change file paths/locations, which in turn will mess up the file paths for our AutoCAD files. 

 

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. 


Thanks!

HSMA's avatar
HSMA
Helpful | Level 5
4 years ago

Hello

I am having a same problem, and I am about to leave dropbox for that reason. I have been paying business account for my entire architect's office over 5 years now. Because of name change, all my reference links is gone now. I spoke to Help, but they can't do anything. The only reason I've paid to dropbox is not to lose reference connection. Now, my office is stopped. Do you have any solution for loosing references?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi HSMA, it sounds like you recently migrated to the new team space. as noted by Rich.

     

    This means that any existing links and files would be in different locations, so they might need to be updated in order for certain file types to work.

     

    Some files use relative links (as in ../John/file.xlsx) or absolute links (C:\Dropbox\John\file.xlsx), so some files might not need major changes to links.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    HSMA wrote:

    Because of name change, all my reference links is gone now. ... Do you have any solution for loosing references?

    Refer to my reply in your other thread.

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