Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
salexand652
3 months agoNew member | Level 2
No access to delete files, prompting to sign up for larger tier of service/subscription
Was trying to use my dropbox free account to transmit documents. Obviously, I have more than 2gb of files in there already, which exceeds the FREE membership threshold. Every time i try to get in t...
- 3 months ago
it started to, but allowed me enough time before the pop-up where I could get to it and delete! yay!
salexand652
3 months agoNew member | Level 2
yes, still pops up the "upgrade" page before I can perform any actions.
Hannah
Dropbox Community Moderator
3 months agoWhat if you log in to your account from a different browser or a private browsing window, do you still get the same behavior?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!