Forum Discussion

GretaB's avatar
GretaB
Helpful | Level 5
4 years ago
Solved

Not able to open files after uninstalling

I uninstalled dropbox and I am not able to run certain folders. I get an error that I cant connect to the network to access my downloads folder plus many others. I know this is related to dropbox bec...
Computer Backup
Delete
desktop
restore
  • Jay's avatar
    Jay
    4 years ago

    Since you've already uninstalled the Dropbox desktop application previously, the system folders may be elsewhere.

     

    Could you try these steps to restore their original locations?

GretaB's avatar
GretaB
Helpful | Level 5
4 years ago

Because I already uninstalled Dropbox, I had to install it back again to be able to see the Dropbox preferences. Sadly, when opening "Backup"-> "Manage backups" I only see this   .

This is where all the steps end, because I cant do anything else what it is said. I am still unable to move anything to other discs.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Since you've already uninstalled the Dropbox desktop application previously, the system folders may be elsewhere.

 

Could you try these steps to restore their original locations?

  • GretaB's avatar
    GretaB
    Helpful | Level 5
    4 years ago

    This step worked! Thank you. I received all the missing files. Hopefully this doesn't happen again. Now - can I uninstall Dropbox without any losses? I didn't let the program create new backups or anything.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      No worries, glad to have helped out. Enjoy the rest of your week!

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