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Forum Discussion

aakhmetz's avatar
aakhmetz
Helpful | Level 5
6 years ago
Solved

Notification "Show in Finder" is gone

Hello – could you please get back the "Show in Finder" option for notifications? I am not interested having another layer of software "Dropbox app" and I want to edit files directly on my laptop to s...
desktop
edit
Notifications
  • Messagedj2's avatar
    Messagedj2
    6 years ago
    Thanks for the screenshot! Could you please try the following steps?

    1️⃣ Click the Dropbox icon in your menu bar.

    2️⃣ Click your photo or initials.

    3️⃣ Click 'Preferences…'

    4️⃣ Click the dropdown next to Open folders in: and choose 'Dropbox desktop app'.

    5️⃣ Quit the Dropbox app.

    6️⃣ Reboot your device.

    7️⃣ Relaunch the app, and change the settings to 'Open folders in: Finder'

    This helped in my case !
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the screenshots, aakhmetz!

 

Out of curiosity, could you let me know if the desktop app or your Finder opens when you follow the steps below? 

  • Click on the Dropbox icon next to your computer's clock. 
  • Select the folder icon that appears on the top of the menu. 

Let me know how it goes, thanks!

messagedj's avatar
messagedj
Helpful | Level 6
6 years ago

i have exactly the same issue. If i click the folder icon like you ask, the finder is normally opening.

 

the issue is that dropbox changed the screenshot notification from "Open in Finder" to "Open in Dropbox" We want the "open in finder" notification back.

  • kristicarmen's avatar
    kristicarmen
    Explorer | Level 4
    6 years ago

    Same issue here. It really annoying to have something that works great change. It was a feature I really liked and used a lot. What is the fix, if any?

    • Messagedj2's avatar
      Messagedj2
      Explorer | Level 4
      6 years ago
      Thanks for the screenshot! Could you please try the following steps?

      1️⃣ Click the Dropbox icon in your menu bar.

      2️⃣ Click your photo or initials.

      3️⃣ Click 'Preferences…'

      4️⃣ Click the dropdown next to Open folders in: and choose 'Dropbox desktop app'.

      5️⃣ Quit the Dropbox app.

      6️⃣ Reboot your device.

      7️⃣ Relaunch the app, and change the settings to 'Open folders in: Finder'

      This helped in my case !
      • KristinJoys's avatar
        KristinJoys
        Explorer | Level 4
        6 years ago

        Thank you! This has been an issue for me for months. Your instructions (@Messagedj2) worked perfectly. Yay! :)  

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