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Forum Discussion

Steven_Borger's avatar
Steven_Borger
Explorer | Level 4
2 months ago

One of my folders has a selective sync conflict and its files have disappeared.

Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a syn...
File access
restore
sync
Steven_Borger's avatar
Steven_Borger
Explorer | Level 4
2 months ago

I changed one of the Isaiah Scrolls to #2 in hopes that would help... It did not...Both look like this... As for the Selective Sync help page, I got nothing that worked... The folder is simply missing or empty... After tying all these steps, now my phone and computer will not sync together... I took a photo and tried to send it to Dropbox on my computer but it does not show up... Cleared Dropbox cache and history to no avail...                                                                           I was able to fix one folder by deleting the duplicate... The Isaiah Scroll with conflict only shows up on the web but not on the PC... I also had a folder called: useful items with the same issue, one folder on web with nothing in it. All others I do not need to worry about... The Isaiah Scroll has all my art work I created in it... Or at least it did...

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Steven_Borger, have you searched for any of the files through the search bar in your Dropbox account online, to see if/where they show up?

  • Steven_Borger's avatar
    Steven_Borger
    Explorer | Level 4
    2 months ago

    Yes, and there is nothing there.... 

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