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DrStuart's avatar
DrStuart
Explorer | Level 4
4 years ago
Solved

One of my shared folders disappeared after sharing it with another user.

I have just tried to share a folder with dropbox to another account and the folder has simply disappeared. It doesn't show in the online directory. It doesn't come up when I look for deleted files ei...
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  • Jay's avatar
    Jay
    4 years ago

    No worries, please let us know if you experience this issue again, or have any other queries!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Erica F, sorry to jump in here, but I just wanted to mention that your access may have been removed by your boss since they were the owner of the folder.

 

In that case, you'd need to ask them to re-invite you to the shared folder.

N8Lewis's avatar
N8Lewis
New member | Level 2
3 years ago

I also just shared a very large folder with a team member and it disappeared. It didn't show up in my deleted folders either.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey N8Lewis! Did the folder disappear only for you, or is the team member unable to access it on their end, as well? 

     

    What do you see if you visit your Events page here?

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