Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Our files were deleted and we can't rewind them after a malicious ransomware attack.
One of our company computer synchronising my Dropbox has been attacked by ransomware, and all folders and files for my company have been maliciously deleted. However, I cannot find any events related...
Mark
Super User II
Super User IIHow can the cloud documents be deleted completely from Dropbox?
My guess is they have not just been deleted but also permanently deleted (which is very common in these sort of attacks) - and if so they are not recoverable via Dropbox.
What does http://www.dropbox.com/events show, is it as you said blank (I know you mentioned it but just for clarity)? If its blank they were permanently deleted as part of the attack. When a file is permanently deleted they, and all references to them, are removed.
The reason we paid for Dropbox is to prevent sudden document loss.
Unfortunately Dropbox syncing, which you are using is not a backup tool and really shouldnt be used as one. Its a syncing tool and, as you have discovered, if something happens to its files it replicates everywhere. Also standard backup practice is to have at least 3 copies of files in different places.
