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Page turner pedal on iPad isn't turning the pages
I have used a Cicada Page Flip pedal for many years to turn pages on song lyrics in Dropbox files on my iPad. Suddenly the pedal does not turn the pages, even though it instantly connects via Bluetoo...
I recently loaded iOS 15.4.1 and I wonder if that could have caused the issue, but nothing on the Apple site indicates a preference change or other problem. The Page Flip folks had me do some tests and the pedal is performing as it should. But it will no longer turn pages in Dropbox text files. I am baffled.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional details, Greg - most appreciated.
It might be due to the recent OS update on your device, but, just out of curiosity, have you tried clearing the app's cache on your iPad or trying the pedal on another device?
Also, have you tried a different wifi or cellular data?
It doesn’t work on other WiFi systems, and after 30 minutes on Apple support, they say I may have to delete the Dropbox app and start over. They said the new OS probably had nothing to do with it. I just finished resetting all preference to factory, and it still doesn’t work. Next call is to Dropbox. Although they are not easy to reach. Thanks for your suggestions. I will try the pedal on another iPad and see what happens.
It works perfect on another iPad. Apple Support thinks it’s the Dropbox app, and that I should try everything else, then uninstall the app and start over. I will lose all data, but have backups. I’ll let you know if I’m successful.
- Walter
Sure thing, Greg - just keep me posted with any updates.
And while we're at it, note that uninstalling the app won't be affecting any of the files you've stored in Dropbox.
