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Forum Discussion
Greg Knowles
4 years agoExplorer | Level 3
Page turner pedal on iPad isn't turning the pages
I have used a Cicada Page Flip pedal for many years to turn pages on song lyrics in Dropbox files on my iPad. Suddenly the pedal does not turn the pages, even though it instantly connects via Bluetoo...
Greg Knowles
4 years agoExplorer | Level 3
It works perfect on another iPad. Apple Support thinks it’s the Dropbox app, and that I should try everything else, then uninstall the app and start over. I will lose all data, but have backups. I’ll let you know if I’m successful.
Walter
Dropbox Community Moderator
4 years agoSure thing, Greg - just keep me posted with any updates.
And while we're at it, note that uninstalling the app won't be affecting any of the files you've stored in Dropbox.
- Greg Knowles4 years agoExplorer | Level 3
I deleted the app, reloaded it, the pedal locked onto Bluetooth immediately, and it still won’t turn a page on this iPad.
- Greg Knowles4 years agoExplorer | Level 3
I see nowhere at all that Dropbox has preferences as to page turns or alternate keyboard commands. I am on a freebie, so I get no tech support at all, just this forum. Frustrating doesn’t even begin to touch this. I assume the app that is based on photo storage would have a function that flips thru photos. Dropbox worked so incredibly well for so long, and dozens of my friends are using it successfully with various page turner pedals, so what’s up? I am using less than 2% of the available 2GB, so that can’t be it. Anyone?
- Greg Knowles4 years agoExplorer | Level 3
Just spent another hour on Apple Support. We discovered the page turner works to scroll through text in a news story, and even from icon to icon on the desktop. So since this pedal and another brand both work flawlessly to turn pages in Dropbox on my wife’s iPad with identical settings, the support guy says it is a Dropbox problem. Where does anyone suggest I go from here? Please be kind.
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