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Greg Knowles's avatar
Greg Knowles
Explorer | Level 3
4 years ago

Page turner pedal on iPad isn't turning the pages

I have used a Cicada Page Flip pedal for many years to turn pages on song lyrics in Dropbox files on my iPad. Suddenly the pedal does not turn the pages, even though it instantly connects via Bluetoo...
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Organize
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey everyone, sorry to jump in here. 

 

To anyone who’s still facing the same issue, can you please open a support ticket via this page, and send me your ticket numbers here? 

 

Thanks!

Greg Knowles's avatar
Greg Knowles
Explorer | Level 3
4 years ago

I have no idea what a support ticket is, or how a number is assigned.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    If you go to our Support page here, you should be seeing an option to send an email over to our support team. 

     

    After you’ve completed the steps, you should receive a ticket number to your email address. 

     

    If you pass this along to me, l will be able to track your ticket in our system and have a look.

     

    Let me know if you face any issues along the way, though.

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