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lorena d's avatar
lorena d
Explorer | Level 3
3 years ago
Solved

permanently deleting files - it won't let me. help!

i try & delete a file permanently & it won't let me. what now?

Delete
  • Jay's avatar
    Jay
    3 years ago

    Hi lorena d, deleting files would free up your space immediately, so there's no need to permanently delete them.

     

    Is it possible you have a backup running on your account, taking up the quota?

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I'm glad to have helped out! Let me know if you need any further assistance in the future.

     

    Enjoy the rest of your week!

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