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Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didnât remove photos or videos youâve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
Would also appreciate Dropbox responding with some help.. they seem to be ignoring these requests for help and offer no explanation
Same for me. Not happy. When I told Dropbox that I was finding their site difficult to navigate since latest upgrade, I thought the problem was with me. Dropbox, you should have been honest and frank. I have spent alot of time trying to relocate all my albums which clearly now no longer exist!!
- So apparently Dropbox does not read or manage this site because there has not been any help whatsoever. They were quick to "award" a ribbon, woo hoo, but not willing to help support.
